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Privacy Policy

GIVING EARTH NUTRACEUTICALS (GEN) PRIVACY POLICY

THIS PRIVACY POLICY IS AN INTEGRAL PART OF THE WEBSITE TERMS OF USE THAT APPLY GENERALLY TO THE USE OF OUR SITE.  YOU SHOULD CAREFULLY REVIEW OUR TERMS OF USE BEFORE PLACING AN ORDER FOR PRODUCTS OR SERVICES THROUGH THIS SITE.

AGE RESTRICTIONS ON ACCESS AND PURCHASES

You must be at least 18 years old to access this site. If you are under 18 years old you are not permitted to use this site for any reason. You must be of legal age required by the state or province you are in to purchase our products. It is your responsibility to know whether you are legally able to purchase our products.

WE COLLECT INFORMATION WHEN YOU:

  • Register
  • Subscribe to our newsletter
  • Fill out a form
  • Place an order
  • When you request that we send information to educate your healthcare provider on CBD such as their name and phone number.

WHAT INFORMATION DO WE GATHER?

When you purchase a product from our store, as part of the buying and selling process, we collect the personal information that you voluntarily give us such as your name, address, email address, payment information,referral code, and order history.

When you visit our site, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address (which may be used to obtain your geolocation), access times, browser type, and language, and the website you visited before our site. We also collect information about how you use our site, including the elements you have interacted with, metadata and other details about these elements, change states and other user actions.

Email marketing and newsletter: By providing us with your email address, you are giving us permission to send you emails about our store, new products and other updates. You have the opportunity to unsubscribe from these emails at any time by clicking the “Unsubscribe” button included at the bottom of each email.

We also use cookies, pixels, log files, web beacons or other tools that collect information that make it easier to use our store and our site, and deliver more helpful information and advertisements.

When accessing our site for the first time, in order to receive the new customer discount, we ask that you put in the referral code providedby your healthcare provider. 

Participation in a survey or promotion that we conduct is completely voluntary and information gathered may be used to develop targeted ads, enhance user experience, provide new products, or other business purposes.  If any information is shared with a third party provider that will be disclosed at the time of the survey or promotion.

Information posted on message boards and social media is public and read by anyone, therefore post at your own discretion.   We reserve the right to remove or edit any content item or to close any user account for any reason.

REFERRALS

We work with the healthcare community and customers to advocate, educate and integrate this beneficial CBD supplement into plans of care.  If your doctor is not familiar with CBD and its health benefits, send us an email with your doctor’s name, specialty, and phone number, and we will contact him/her to provide evidence based, peer reviewed, scientific studies that will educate your doctor on the therapeutic uses, and potential interactions of CBD so it can be safely incorporated into your care plan.  We will not reveal your identity, just that one of his/her patients/clients have requested that we educate him/her on CBD so it can be incorporated into care plans.

When accessing our site for the first time, in order to receive the new customer discount, we ask that you put in the referral code provided by your healthcare provider. 

CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, return a purchase, use a referral code, fill out a form, or sign up for our newsletter, you consent to our collecting information and using it. 

HOW DO I WITHDRAW MY CONSENT? 

When purchasing a product, a user is not required to register, but may checkout as guest.  When registering with our website, you may opt out.  If after you opt-in, you change your mind, you may withdraw your consent to contact you by clicking the “Unsubscribe” button included at the bottom of each email,by contacting us at support@givingearthcbd.com, orby mailing us at: 

Giving Earth Nutraceuticals

P.O. Box 751506

Dayton, Ohio 45475-1506

When purchasing a product, a user is not required to register.  You may checkout as guest.  When registering with our website, you are given the opportunity to opt-out of having your email address added to our marketing and promotional address lists;andopt out of having your information used for purposes not directly related to the provision of goods or services through our website.

WHAT DO WE DO WITH THAT INFORMATION?

We use this personal information in order to provide you with the content, subscriptions, goods and services that you request or purchase through our website. We use your email address to provide you with information about your order and its status.  We may occasionally send out emails and newsletters to individuals who have placed orders on-line, with information about other goods and services available on our website. Your phone number may be used by us in the event that our customer service representatives need to contact you about an order you have placed or to contact you regarding customer offers or information you have requested or we need to provide to you.

We use personal information collected through our site as described below and described elsewhere in this Policy to:

  • To Identify you as a user in our system
  • To process orders, transactions, and requests
  • To improve our products, website, as well as marketing and advertising efforts
  • To send you information including confirmation emails, invoices, technical notices, updates, security alerts, promotions, news and events, as well as support and administrative messages.
  • To enhance and personalize your user experience
  • To improve customer service, and communicate with you via email or phone.
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

DISCLOSURE

We do not share your personal information with third parties without your consent other than with the following:

  • Third Party Service Providers. With third parties who work on our behalf, provided that such third parties provide at least the same level of privacy protection as required by this Privacy Policy;
  • Shipping, order processing, and billing purposes;
  • Lawful Requests. To comply with laws or to respond to lawful requests and legal process (provided that we will endeavor to notify you at the address you have given us if we have received a lawful request for your information);
  • Protection of Rights and Property. To protect the rights and property of Giving Earth Nutraceuticals, our representatives, customers and others including to enforce our agreements, policies and  terms included in this Privacy Policy or our Terms of Service;
  • Emergency. In an emergency, including to protect the personal safety of any person; and
  • Corporate Restructuring. For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or dissolution transaction or proceeding). In the event of an insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business or assets, that company will also acquire and possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Policy.

THIRD PARTY PAYMENT PROCESSOR

Giving Earth Nutraceuticals uses a third party Payment Processor for certain payment services (e.g. card acceptance, merchant settlement, and related services).  By making use of some or all of these payment services available through Giving Earth Nutraceuticals, You agree to be bound by the applicable Payment Processor terms and conditions and privacy policy.

PAYMENT PROCESSING

For online orders, we accept all major credit cards.  If a payment is not successfully settled due to invalid payment method, declined credit, expiration, insufficient funds or otherwise, we reserve the right to cancel your order.  The order will not be deemed accepted until we charge a valid credit card or otherwise accept payment in good funds. Orders are shipped only after receipt of full payment.  For certain payment methods, you may be charged a processing fee, foreign exchange/translation fee (international orders) or other fees; you are solely responsible for the payment of any such fees.  Giving Earth Nutraceuticals is not responsible for any charges, errors or losses that may result from any payment method used by you for the purchase of our products.

If you provide us with your credit card information during the payment process, we send it to our payment gateway for processing using SSL encryption technology. Your credit card information is never stored for use beyond your current transaction. 

All direct payment gateways comply with the standards set byThe Payment Card Industry Data Security Standard, PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store, the payment processors we utilize.

EXCLUSIONS

Our Policy does not cover any third party services. To learn about those third parties’ privacy practices, please read their privacy policies.

THIRD PARTY LINKING

For educational or informational purposes, GEN may link to third party websites. These links allow users to leave www.givingearthcbd.com and land on a third party website.  GEN takes no responsibility for the contents of any third-party website.  By providing access to other websites, GEN is not recommending or supporting any third party, not recommending any product, process, or service sold by a third party, or endorsing or acknowledging any affiliation with any websites’ sponsoring organization. GEN does not expressly or by implication endorse any organization unless otherwise stated in the Client Portal.

These third-party websites have separate and independent privacy policies to which a user is subject. We have no responsibility or liability for the content, operations, and activities of these linked sites and are not responsible for the privacy practices of such other websites and we expressly disclaim any and all liability for the actions of third parties or licensees, including, without limitation, actions relating to the use and/or disclosure of personal information by such third parties or Licensees. We encourage our users to be aware of when they leave our websites and enter a third-party website and to read the privacy statements of each and every website that collects their personal information. Our privacy policy applies solely to information collected by our Website. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about any third-party sites linked to our Site.

Surf the web at your own discretion.  Before relying on any information contained on any third party website, you are cautioned to undertake your own independent evaluation of its accuracy, usefulness, timeliness, and protections against potential viruses and other malicious code in downloaded material. 

ADVERTISING

We use of the services of advertising partners who collect non-personally identifiable information about your visits to our website, your interaction with our products, pages, social media, and services. The anonymous information is collected through the use of a pixel tag which is industry standard technology used by most websites. No personally identifiable information is collected during this process.  You may opt out by emailing us, and opting out will not affect your use of our website.

SECURITY

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  While we strive to use commercially acceptable means to protect your personal information, No method of transmission over the Internet, or method of electronic storage, is 100% secure; therefore, we cannot guarantee its absolute security.

When you enter sensitive information, such as payment information, on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

Your personal information is protected by your password – never share this password with anyone.

If you have any questions about the security of our Website, you can send an email to support@givingearthcbd.com.

ACCOUNTS AND PASSWORDS

If you register with Giving Earth Nutraceuticals, you agree to provide truthful, accurate, and reliable information about yourself and your organization.  You agree that you will keep your information accurate, current, and complete.

Certain features or services offered on or through the Site may require You to open an account (including setting up a user name and password). You are solely responsible for maintaining the confidentiality of Your account information, including Your password, and for any and all activity that occurs under Your account. You agree to notify Giving Earth Nutraceuticals immediately of any unauthorized use of Your account or password. You may not use the account, user name or password of any other individual or company at any time without the express written permission and consent of the holder of the account, user name or password. Giving Earth Nutraceuticals will not be liable for any loss or damage arising from Your failure to comply with this section.

USER GENERATED CONTENT

Any content posted on our Services is considered public knowledge, and may be read by registered users and non-registered users.  therefore you should use caution when posting. Avoid posting personally identifiable information such as your home address, phone number, work location, or other personally identifiable information on any public board, page, or forum.  In order to post a message, comment, provide feedback or ask us a question, you must sign in with your user login information.  Your login information is private, and is not visible on message boards, but your nickname is visible, and other users will be able post a response in a conversation or interact with you on a post, or message board via your nickname.

We reserve the right to remove or edit any content that we deem inappropriate material, or to close any user account for any reason. You may contact us at support@givingearthcbd.com to discuss removal of content from your posting, or report another posting that you deem inappropriate or offensive. In some cases, we may be unable to remove a post, but will discuss the reason with you.

You acknowledge that any submissions you make to the Services (i.e., user-generated content including but not limited to: comments, forum messages, reviews, text, video, audio and photographs, as well as computer code and applications) (each, a “Submission”) may be edited, removed, modified, published, transmitted, and displayed by Giving Earth Nutraceuticals, and you waive any rights you may have in having the material altered or changed in a manner not agreeable to you. By making a Submission, you are consenting to its display and publication on the website, Services, and for related online and offline promotional uses.

You grant Giving Earth Nutraceuticals (GEN) a perpetual, nonexclusive, world-wide, royalty free, sub-licensable license to the Submissions, which includes without limitation the right for GEN or any third party it designates, to use, copy, transmit, excerpt, republish, distribute, publicly display, publicly perform, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed, any Submission posted by you on or to the Services or any other website owned by GEN, including any Submission posted on or to the Services through a third party.

INAPPROPRIATE MATERIAL

Before sharing any content or comments on our website, blog, RSS feed, forums, message boards, or associated social media collectively known as our “Services”, please review our Terms of Service for User Generated Content.

All content posted to any of our Services is public knowledge.

You shall not post, upload to, distribute, transmit, or otherwise publish on GEN website, blog, associated social media, or any related services page, any libelous, defamatory, threatening, obscene, vulgar, sexually-oriented, pornographic, abusive, or otherwise illegal material, or any material that could constitute or encourage harassment or a criminal offense or give rise to civil liability, or otherwise violate any law (collectively, “Inappropriate Activities”). 

You agree that you will not threaten, or verbally abuse other Members, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or “spam.”

You agree not to use language that abuses or discriminates on the basis of race, religion, nationality, gender, sexual preference, age, region, disability, etc. Hate speech of any kind is grounds for immediate and permanent suspension of access to all or part of our services.

GEN Reserves the right to delete, move, or edit Submissions that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, or otherwise unacceptable.

In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from our Services. Giving Earth Nutraceuticals will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time.  Updates, Changes and clarifications will take effect immediately upon their posting on this website.  If our company is acquired or merged with another company, your information may be transferred to the new owners or partners so that we may continue to provide you with the best products and service.